We send full-account backups offsite nightly and retain these for 30 days, the backup runs everyday at about 2- 4AM.
You can use the steps given in the link below to restore or download a site or particular files or database you want.
https://secure.lightningbase.com/index.php/knowledgebase/21/How-to-get-website-backup-at-Lightingbase-.html
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